Last updated: February 2026
Lilliput Electrical Ltd ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Company: Lilliput Electrical Ltd
Company Number: 08495604
Address: Unit 45 Balena Close, Poole, BH17 7DY
Email: info@lilliputelectrical.co.uk
Phone: 07809 680068
1. Information We Collect
We may collect the following personal data:
- Contact information: Name, email address, phone number, and property postcode when you contact us via WhatsApp, email, or phone.
- Property information: Property type, address, and details about electrical work required.
- Technical data: IP address, browser type, and pages visited (collected automatically via cookies and analytics).
- Communication records: Records of correspondence between you and our team.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide you with quotes and carry out electrical services you've requested
- To respond to your enquiries and communicate about your project
- To issue electrical certificates and compliance documentation
- To improve our website and services
- To comply with legal and regulatory obligations
3. Legal Basis for Processing
Under UK GDPR, we process your data on the following legal bases:
- Contract: Processing necessary to fulfil a contract with you or take steps before entering a contract (e.g., providing a quote).
- Legitimate interest: Processing necessary for our legitimate business interests (e.g., improving our services, responding to enquiries).
- Legal obligation: Processing necessary to comply with legal requirements (e.g., issuing electrical certificates, tax records).
- Consent: Where you have given explicit consent (e.g., subscribing to updates).
4. Data Sharing
We do not sell your personal data. We may share your data with:
- NICEIC: As required for certification and compliance purposes.
- HMRC: For tax and accounting obligations.
- Service providers: Website hosting, email services, and analytics tools that process data on our behalf.
All third parties are required to process your data securely and in accordance with UK GDPR.
5. Data Retention
- Quote enquiries: Retained for 2 years after last contact.
- Customer records and certificates: Retained for 6 years as required by NICEIC and building regulations.
- Website analytics: Retained for 26 months.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing of your data
- Request a copy of your data in a portable format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at info@lilliputelectrical.co.uk.
7. Cookies
Our website uses cookies to improve your experience. See our Cookie Policy for full details.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
9. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
ico.org.uk | 0303 123 1113
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.